Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

• Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
• We will collect and use personal information solely to fulfil those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
• Appointment & Schedule Updates (SMS): We use SMS messaging to confirm appointments, send reminders, and notify clients of schedule updates or important transaction changes.
• Opting Out of SMS: You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
• SMS Support: If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at jenna@jennapoperealty.com.
• Carrier Liability: Carriers are not liable for delayed or undelivered messages.
• Rates and Frequency: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
• We will only retain personal information as long as necessary for the fulfilment of those purposes.
• We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
• Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
• We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
• We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.